In addition city of austin utilities provides assistance to customers who are having financial difficulties and are unable to pay their utility bill due to unexpected emergencies.
City of austin electric deposit.
The city of austin.
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Security deposits required to start service.
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The city of austin charges fees and deposits to start utility service.
Of systems operations randy colvin 318 255 1317 city forester robert austin 318 255 1316 metering supervisor david lonadier 318 242 7713.
Fees required to start service.
Your bill will include tiered charges for your electric usage.
Customer care 512 494 9400.
We power texas capital city through a diverse mix of nuclear coal natural gas and renewable energy totaling almost 3 000 megawatts of generation.
We provide ways to waive deposits and we refund them with interest when certain conditions are met.
The city will waive your deposit after it receives a letter of reference from your current electric gas or water utility.
Have your previous utility provider fax the letter to 512 505 4035 or email it to customer care.
It also will include other line items such as customer charge power supply adjustment and regulatory community benefit and energy efficiency charges.
20 to start electric or water service.
Complete an online assessment for covid 19 testing.
Of electrical distribution 318 251 8629 supt.
Security deposit options if you are starting utility services you may.
Get covid 19 economic recovery assistance.
For more information about coronavirus covid 19 click here.
Austin city council adopted changes for fy 20.
Notice of approved budget tax rate pdf popular services.
To inquire about eligibility visit the austin utility cap website or call the customer care call center at 512 494 9400.
15 to start solid waste service.
You may be unaware of the rights you have as a utility customer.
Austin energy is the nation s 9th largest community owned electric utility serving a population of almost 1 million within the city of austin travis county and a small portion of williamson county.
Outside austin call toll free.
